Our Hotel Management Services

Explore the Services that make The Art of Living come alive in Colombia

With more than 45 years of experience in the hospitality industry, Bluedoors Hotels has become one of the best hotel management companies in Colombia. Our team offers an array of hotel operations for both new and existing hotel projects. Such services include hotel management, quality management, financial management, technology implementation, legal advice, marketing and sales, and human resources. 

Hotel Management

  • Horizontal property
  • Customer service and quality
  • International franchises
  • Public relations
  • Management monitoring
  • Attention to investors
  • Administrative support
  • Management coaching
  • Accompaniment in sales (portfolio of investors)
  • Real estate valuation
  • Reputation

Quality Management

  • Dellott information system
  • Charge profiles
  • Procedure manuals
  • Training
  • Standards
  • Audit
  • Continuous improvement
  • Certifications
  • PQRS management
  • Indicators
  • Sustainability

Financial Consulting

  • Financial control
  • Financial audit
  • Informs presentation
  • Follow-up of the return on investment
  • Parameterization and accounting standardization
  • Purchasing centralization
  • Supplier database for block purchases
  • Preparation and monitoring of budgets
  • Standardization of reports
  • Cash flow control

Legal Services

  • Legal advice on issues: Commercial Labor Law 675 (horizontal property)
  • Compliance with legal requirements
  • Response to requirements of entities: Judicial Administrative
  • Recruitment management
  • Legal representation
  • Legal procedures

Marketing And Sales

  • Marketing plan
  • Brand positioning
  • Marketing of the product
  • Loyalty customer databases
  • Centralized salesforce
  • CRM and loyalty plan
  • International sales management
  • Digital marketing
  • Graphic design
  • Marketing providers
  • Experience in long stays

Human Resources

  • Selection
  • Recruitment
  • Induction
  • Permanent training
  • Career plan
  • Performance evaluations
  • Organizational climate
  • Emotional salary
  • Employee fund
  • Corporate agreements
  • Security and health at work

Hotel Projects 

  • Structuring plan
  • Business plan 
  • Budgets: Investment Preoperative Operational 
  • Provision and furnishing 
  • Market study

Technology Implementation

  • Technological support 
  • Domotization
  • Suppliers
  • Innovation
  • Digitization 
  • Management of information and databases 
  • Informatic security 
  • Digital file